Anderson Knight is looking to recruit a Team Manager on a full-time permanent basis for a facilities management company. As a Team Manager at you will be responsible for overseeing and leading a team of professionals in the successful execution of facilities management projects. You will play a crucial role in ensuring efficient operations, maintaining high-quality standards, and achieving client satisfaction. The ideal candidate should possess excellent leadership skills, a strong understanding of facilities management processes, and the ability to effectively manage a diverse team.
- Lead, motivate, and inspire a team of facilities management professionals to achieve individual and team goals.
- Provide clear direction, set performance expectations, and ensure effective communication within the team.
- Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for growth and development.
- Foster a collaborative and inclusive team environment that encourages innovation and continuous improvement.
- Project Management:
- Oversee the planning, execution, and successful completion of facilities management projects within designated timelines and budget constraints.
- Coordinate with clients, stakeholders, and internal teams to understand project requirements and expectations.
- Allocate resources effectively, monitor progress, and implement corrective actions as necessary to ensure project success.
- Regularly review project documentation, reports, and deliverables to ensure accuracy and adherence to quality standards.
- Client Relationship Management:
- Establish and maintain strong relationships with clients, understanding their needs, and ensuring a high level of client satisfaction.
- Serve as the main point of contact for clients, addressing any concerns, resolving issues, and managing client expectations.
- Conduct regular client meetings and provide updates on project progress, performance metrics, and service improvements.
- Identify opportunities for additional services and collaborate with the business development team to expand business opportunities.
- Process Improvement:
- Identify process inefficiencies and implement improvements to enhance operational effectiveness and efficiency.
- Develop and implement standard operating procedures (SOPs) to streamline workflows and ensure consistent service delivery.
- Stay up-to-date with industry trends, emerging technologies, and best practices in facilities management, and apply relevant knowledge to optimize operations.
- Proven experience in facilities management, with a minimum of (X) years in a leadership or managerial role.
- Strong knowledge of facilities management processes, including maintenance, operations, project management, and contract administration.
- Excellent leadership and team management skills, with the ability to motivate and develop a diverse team.
- Exceptional communication and interpersonal skills to effectively collaborate with clients, stakeholders, and team members.
- Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
- Proficient in using facilities management software and tools.
- Knowledge of health and safety regulations and practices.
- Strong problem-solving and decision-making abilities.
Please apply with your CV in full confidence.</p