Operations Apprentice – QA – Glasgow


Ross Promotional Products Ltd is a small family business, based in Glasgow city centre, established in 1984. We provide branded goods, workwear, promotional items and corporate gifts for public and private sector clients.
Recent growth means that we now have an opportunity for a candidate interested in gaining an SVQ 
qualification and experience as an Operations Apprentice to join us. 
You will successfully complete an SCQF Level 6 Diploma Modern Apprenticeship in Digital Application Support with Scotland largest tech training provider. Alongside this, you will gain hands on experience, skills and knowledge by working with our production, sales and finance teams in a busy 
and varied environment.

Job Description
As the Operations Apprentice, you will be providing our clients with the highest 
standards of customer service through supporting and assisting our team. All the while you will be 
building your own knowledge of our business processes, gaining invaluable experience and skills. 

Salary – £13,000 per annum based on a 35-hour working week (Monday to Friday, 9:00am to 5:00pm with a 
1-hour unpaid lunch break)
Working hours – 35 per week

Company Benefits

  • 29 days annual leave
  • Workplace pension
  • Private health insurance
  • Bonus scheme (upon successful completion of probationary period)

Progression Opportunities
Successful completion of the Modern Apprenticeship could lead to the offer of a permanent position 
with the company.

The role includes, but is not limited to:
Using in-house Customer Relationship Management software (Promoserve) and Microsoft Office 365

  • Contacting suppliers for prices and progress of orders
  • Organising deliveries out
  • Receiving deliveries in
  • Sample ordering and filing
  • Catalogue filing and general office tidying
  • Stock picking and fulfilment
  • Entering and filing purchase invoices
  • Reconciling and filing supplier statements
  • Assisting with marketing ideas & campaign suggestions

Candidate Attributes

  • Positive attitude
  • High level of written and verbal communication
  • Desire to develop a career
  • Eagerness to learn and do well
  • Accurate and thorough, with good attention to detail
  • Organised, methodical and able to prioritise tasks
  • Ability to work as part of a team and autonomously
  • Able to follow instructions to deliver required tasks
  • Excellent timekeeping and attendance

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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