Contact Centre Sales Advisor – Glasgow – Sky – Glasgow


Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £22,300 per annum with incentives on top – you can earn an extra £4,900 on average by achieving targets.

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.

Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

What you’ll do:

Have great conversations to meet our customer’s needs, letting your personality shine

Take calls from Customers who are thinking of leaving or want to make changes to their Sky package

Be a Sky Ambassador selling the right package to the right customer

Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you’ll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off

Training and Development is hugely important to us which is why we’ll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.

What you’ll bring:

Brilliant at connecting with people

Ability to understand our customers’ needs

A passion for selling

Creative approach to problem solving

The Benefits:
There’s a reason people can’t stop talking about . There really is something for everyone with our fantastic range of benefits.

Individual Lifestyle
Free Sky TV, along with discounted broadband, Sky Glass and mobile

Health and well being

Subsidised onsite gym and discounts on external gyms

Cycle to work scheme

Private healthcare and Digital GP via Aviva

Dental and other healthcare options

Financial wellbeing

Sky pension plan and Life Assurance which gives you extra piece of mind

Share in the Company success

Annual sharesave scheme and long service awards

Where you’ll work:
Our contact centre is on Alexandra parade – getting here is easy with great transport links. Onsite you’ll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

CVs aren’t everything. We’re more focused on who you are and the potential you’ll bring to Sky. That’s why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application.

Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Come along to our Open Day on 11th October from 13:00-19:00 to find out what it’s like to work for Sky!
Sky Glasgow
368 Alexandra Parade, Glasgow G31 3AU
Please do not attend if you are feeling unwell at all or experiencing COVID-19 symptoms. We ask that all attendees maintain a high level of hygiene by using the hand sanitiser provided.

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