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AV Technician
Glasgow Salary circa £38,000
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Onsite AV Technician to be a key part of our Glasgow team, taking full responsibility for meeting room support in a corporate environment utilising exceptional customer service skills. The majority of your day will be setting up the technology for our clients' meetings incorporating video conferences with the occasional event support in designated event spaces.
This is an exciting opportunity for an exceptional, experienced Onsite Audio Visual Technician to join an established operation with scope to drive and enhance the service at every opportunity.
Key Responsibilities
Day to day BAU support of the AV / VC facilities including sound reinforcement, projection, lighting, web streaming, video conferencing, maintenance & repairs
Support the team with day-to-day meeting support including testing meeting room systems prior to clients' arrival
Prepare equipment for events and meetings as required
Provide support on an individual basis to users at all levels of seniority
Assist with high level audio/visual quality of presentations – optimization of content aspect ratios/resolutions and file formats to suit space
Attend other client sites and remain on station for important events where required
Offer support and assistance to clients via phone and in person
Assist and support the client in the use of fixed and portable audio-visual equipment
Maintain total confidentiality relating to information received for presentations and broadcasts etc.
Desirable skills
Good technical knowledge of AV/VC technologies
Willing to undertake training and examinations to improve their technical knowledge
Additional Skills
Should have a good standard of computer literacy and ideally will have an understanding of PowerPoint to an intermediate level
To be well organised and flexible and to be able to approach different tasks during the working day
Willing to work with other members of the on-site team and take instruction from them
Ability to deal with difficult situations
Always present a positive image to the customer
The ability to work with a positive attitude
Ability to work under pressure
A flexible approach to the working day
An excellent communicator confident in dealing with people at all levels
Benefits:
* Opportunity to join a market leader in the AV industry
* Where you will play a pivotal role in the future success of the company
* Fully expenses company van – mobile phone – expenses – paid overtime etc
* Private healthcare scheme
* Company pension plan
* Join a company who will value you and where your opinion counts
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